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08/27/2019

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marina

I signed up but did not receive any confirmation mail. Is it normal?

Thanks

Marcus Arvan

Yes, we do not send out confirmation emails. However, if applicants contact us, we are always happy to confirm that application was received. Sometimes matching mentors and mentees takes a bit, because we often have to wait for more signups to find appropriate matches. Rest assured, though, that we are working very hard on them. Our recent call for mentors has helped us make a bunch of matches recently, and we are hoping to make a bunch more in coming days, as I know the market is fast upon us!

Amanda

Wouldn't it be fairly simple to set-up an automatic confirmation email? I got one with the women in philosophy mentorship last year. It was clearly an automatic form letter, but it confirmed I was registered and thanked me for signing up. It is frustrating to sign up and not know if it went through. (And personally, it makes me feel as though my efforts are not acknowledged and respected. Unreasonable? Maybe. But I think it is a common reaction.) And yes, you can email and ask, but wouldn't it be easier to have this happen automatically? Lots of people don't email and ask because it is awkward, and you don't want to feel as if you are bothering someone.

Marcus Arvan

Hi Amanda: Fair enough - I'll correspond with Helen and see if she can arrange that, as she handles the survey software.

Amanda

Cool, thanks Marcus.

marina

I also think an automatic confirmation email would be nice, in order to be sure that the submission went well.

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